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Ship building, Repairing & Launching  arrow  Quality
MKS United Marine Projects Pvt. Ltd. is committed to total customer satisfaction, and compliance with regulatory bodies at all times, at maximum effectiveness and minimal cost. Every employee is charged with the responsibility to meet customer requirements and continually improve the quality in keeping with our objectives. Employee development through involvement, training and effective communications is essential in maintaining the satisfaction of its customers. By continuing to improve the ways we treat our customers, employees, and vendors, we will contribute to the mutual business and personal success of all. Top management will hold regular meetings to ensure quality objectives are met and subject to continual improvements.

We Aim To:

• Understand our markets and customer needs and expectations and continuously improve    our service to facilitate growth.
• Develop our technology and infrastructure continuously in order that we may offer the    latest available technology to meet our customers’ expectations and the ever changing    demands of the market place.
• Provide a high level of service to our customers with as minimum cause for complaint as    possible.
• Ensure that when complaints are received, they will be attended to in a timely manner    with a view to eliminate the root cause and prevent recurrence.
• Maintain a healthy constructive work environment that enables personnel to produce    optimal output.
• Continually comply with the requirements of ISO 9001:2008 and improve the    effectiveness of our Quality Management System.

How We Achieve Our Aim:

The ensure that the policy is successfully implemented and achieved, our staff is responsible for identifying customer requirements, and ensuring that the correct procedures are followed to meet those requirements.

Our top management holds regular Management Review Meetings (MRMs) to set, determine, and monitor the objectives needed to ensure that the requirements of this policy are met and that continual improvement is maintained in line with the spirit of the policy.